This is how we think about it
According to Gallup, a highly engaged workforce increases profitability by 21%. Given this fact, optimizing the Employee Experience {EX} is an accessible driver of business profits and a positive Customer Experience {CX}. This symbiotic relationship requires a linear strategy to achieve positive results for all parties.
Inside Out Strategies provides a roadmap which connects your most relevant resources (employees) to your overall business outcomes (customer) by tapping into the meaningful indicators of each audience. Consider the value of providing your people what they need to thrive, so your business does the same.
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This is how we do it.
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ASSESS
It all begins with evaluating your {ex}ternal employer brand and the internal mediums which reflect your employee sentiment. The two views, provide a story told by the people closest to it’s culture. {iOS} provides a summary of QUICK WINS to launch your roadmap.
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ACT
Continue on the path with our team for a full roadmap representing the employee lifecycle strategy which includes programs, processes and policy initiatives for employee wellbeing and business performance. {iOS} provides a full roadmap based on your selected engagement timeline.
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ANALYZE
Performance metrics in hand, now it’s time to evaluate the outcomes to decide the way forward. Investment in tools, rewards and even us. The net of it is, your resources are relevant! This exercise allows us to evaluate the KPIs for continuation, deprecation or celebration. {iOS} delivers a People Engagement Index {PEI} to represent outcomes from the initiatives.
